Since 2021
100% by referral
5 years with no complaints on Reclame Aqui

AI agents that serve customers, sell, track, follow up, build flows, set things up, handle support, build lists, analyze docs, deliver insights for you.

Every LLM (AI) working for your company and orchestrating data with CRM, tracking, customer service and much more.

One LLM is good. All of them together is even better:

Claude Opus 5.5
Claude Fable 5.1
ChatGPT SOL
Gemini
DeepSeek
Qwen
Kimi
GLM
MiniMax
Llama
Mistral
Grok

Proven method for:

From ad to sale, and back to the ad

Campaign convertsYour Meta Ads or Google Ads ad gets the click.
Lead comes inThe conversation arrives with its source already saved.
SimplesDesk tracks itCampaign, ad and UTM stay on the contact.
Sale closedThe rep or the AI agent marks the sale as closed (Won).
We tell Meta and GoogleThe Purchase event goes back to the ad platforms.
Cheaper leadsYour ads learn who buys, and acquisition cost goes down.

Lead sends a messageIt comes in on WhatsApp, Instagram or site chat, at any hour.
AI replies and nurturesThe AI agent answers right away and keeps the lead warm.
AI suggests productsIt shows options from your catalog based on what the customer asked.
Sends the checkout linkThe payment link goes straight into the conversation.
Purchase madePayment is confirmed and the order is recorded.
Won in the pipelineThe deal moves to Won in the pipeline on its own.

Patient sends a messageAsks to book an appointment, at any hour.
AI shows open slotsThe AI agent replies with the open times in the schedule.
AI asks for test resultsIt requests tests and documents before the appointment.
Appointment bookedThe time is reserved right in the clinic's schedule.
Confirmation sentThe patient gets a confirmation with the date and time.
Reminders before the visitAutomatic reminders so the patient doesn't forget.

Lead comes from the listingInterest in the property lands in the conversation, with the property identified.
AI qualifies and books a viewingThe AI agent asks what matters and schedules the viewing.
Data in your systemsLead, offer and contract go to CV CRM, Sienge or Superlógica, no retyping.
Contract signedThe sale or lease becomes Won in the pipeline.
Automatic billingPix and boleto go out on their own every month, with copies in the conversation.
Late payments under controlA reminder before the due date and a payment confirmation, no chasing by hand.

Customer opens a ticketSends a photo of the error and the serial number on WhatsApp.
AI does the triageThe AI agent checks the manual and solves what is simple.
Ticket to the technicianIf a visit is needed, it goes to field service with everything noted.
Maintenance scheduledThe visit date is confirmed with the customer in the conversation.
Parts and quoteThe parts quote is sent and approved in the conversation.
Preventive on the calendarAutomatic reminders for the next preventive maintenance.

Segment chosenThe audience comes from the CRM: people who fit the offer.
Mass campaignWhatsApp, SMS and email to the whole base, at the right pace.
Replies in the queueWhoever replies lands in the team's or the AI agent's queue.
Offer in the conversationSimulation, documents and offer exchanged right there.
Source trackedEach contract is tied to the campaign and channel that brought it.
Management dashboardSends, replies and contracts per campaign, in one dashboard.

Companies that trust us

2021live since
5+countries with clients
3,000+companies served
7Bmessages per day

The platform

Serve, automate, sell and manage.

Stop paying for a stack of tools that don't talk to each other. Service, automation, sales and management on one platform, with AI included.

For your industry

Built for the way your company sells.

Retail and e-commerce
Today
Orders, returns and questions arriving at once on WhatsApp and Instagram.
With SimplesDesk
AI agents answer right away, campaigns win back people who did not buy and every sale is traced to its source ad.
More sales closed in the conversation.
Talk to a specialist
Healthcare and clinics
Today
A schedule full of phone confirmations and patients who miss appointments without notice.
With SimplesDesk
Confirmations and reminders through WhatsApp flows, and the AI agent answers questions any time.
Fewer no-shows and a fuller schedule.
Talk to a specialist
Education
Today
Prospects ask for information and disappear before enrolling.
With SimplesDesk
Automatic follow-up, an enrollment funnel in the pipeline and campaigns for each class.
More enrollments in the same period.
Talk to a specialist
B2B and services
Today
Long consultative sales, with several people talking to the same client.
With SimplesDesk
CRM with pipeline, full conversation history and the whole team on the same screen.
A shorter, more predictable sales cycle.
Talk to a specialist

All your channels, one inbox.

Start with WhatsApp and bring the other channels into the same inbox: Instagram, Facebook, site chat, email and SMS. Same history, same team.

WhatsApp
Instagram
Facebook and Messenger
Site chat
Email
SMS

Mass campaigns over WhatsApp, SMS and email, with conversions sent back to Meta Ads and Google Ads.

SimplesDesk conversations screen: conversation list, chat and contact details

Integrations

43 integrations: store, ERP, scheduling, billing and the leading AI models on the market for your agents. The data lands in the conversation, no copy and paste.

Shopify
Magazord
Asaas
Superlógica Assinaturas
Feegow
Sienge
IXC Provedor
LeadSquared
Notion
Dyte
Google Gemini
Kimi
Meta Llama
MCP
Dashboard apps

Nuvemshop
Melhor Envio
Omie
Crefaz
Amigo
CV CRM
SONAX Pabx
Google Calendar and Sheets
Linear
OpenAI GPT
DeepSeek
GLM
Mistral
Dialogflow

Loja Integrada
Hotmart
Conta Azul
G-Click
Consultorio.me
Superlógica Condomínios
RD Station Marketing
Slack
Google Translate
Anthropic Claude
Qwen
MiniMax
xAI Grok
Webhooks

See all integrations

API and webhooks

Connect any system to SimplesDesk.

SimplesDesk talks to what you already use: real-time events, an open API and access for external AI agents.

POST https://seu-sistema.com/webhooks
{
  "event": "message_created",
  "message_type": "incoming",
  "inbox": { "channel": "whatsapp" },
  "contact": { "name": "Maria" },
  "conversation": { "status": "open" },
  "source": "meta_ads"
}
← 200 OK

Sample event sent to your system

Webhooks
SimplesDesk tells your system the moment something happens: a new message, a resolved conversation, an updated contact.
Open API
Read and write contacts, conversations and deals from wherever your team already works.
MCP
External AI agents query your account data, with the permissions you control.

Talk to a person

Shall we build it together?

Pick the day that suits you and someone on our team will show you SimplesDesk in action, tailored to how you work.

Click an available day to see the times.

Book now Talk to sales

Pick a day

45 minOnline

November 2026

Brasília time

09:15
10:15
11:15
13:15
14:15
15:15
16:15

Plans

We have the right plan for where you are now.

With human support on every one.

Start plan

For teams getting customer service in order: WhatsApp, Instagram and AI in one inbox.

12 payments ofR$ 577

5,000 active contacts per month

Get Start

What's included:

Up to 10 human agents
2 WhatsApp: 1 QR Code and 1 official API
1 Instagram
1 AI credit per month
Not included: Facebook

On every plan

Instagram comment automation
Bulk actions in WhatsApp groups
Internal chat and team groups
AI included, no extra module cost
Helpdesk included, no separate tool
Custom roles (access profiles)
Human support with a 5-min SLA

Business plan

For operations that have grown: more people, more channels and more AI working together.

12 payments ofR$ 1,517

50,000 active contacts per month

Get Business

What's included:

Everything in Start plan
Up to 20 human agents
3 WhatsApp (QR Code or official API)
1 Instagram
1 Facebook
3 AI credits per month

On every plan

Instagram comment automation
Bulk actions in WhatsApp groups
Internal chat and team groups
AI included, no extra module cost
Helpdesk included, no separate tool
Custom roles (access profiles)
Human support with a 5-min SLA

Customize your plan

Enterprise plan

For high volumes: channels, agents and AI credits designed with you.

From 100,000 active contacts per month

Talk to sales

What's included:

Everything in Business plan
Custom agents, channels and AI credits

On every plan

Instagram comment automation
Bulk actions in WhatsApp groups
Internal chat and team groups
AI included, no extra module cost
Helpdesk included, no separate tool
Custom roles (access profiles)
Human support with a 5-min SLA

From the Business plan up, onboarding is done by a SimplesDesk implementation specialist (one-time fee, quoted on request).

Compare plans

Don’t let any sale slip away after hours.

The AI agent answers at night, on weekends and on holidays, and hands over to your team when the conversation needs a person.

I want to stop losing conversations

On WhatsApp · no forms · a person from our team replies

Frequently asked questions

Before you ask.

Still have a question? Talk to a person.

Can I bring my conversations and contacts over from another tool?

Yes. We migrate your contacts and your conversation history. If you have the backup exported from your old tool, we can import it, from any platform, no exceptions. Tell us where you are today and the team builds the migration plan with you.

Is there a minimum term?

No. On the Start and Business plans there is no minimum term and no cancellation fee: to cancel, just give us 30 days’ notice.

How does onboarding work?

People from our team set up your channels, teams and first flows with you. On the Enterprise plan, everything is tailored with you.

What about LGPD (Brazil’s data protection law)?

Your customers’ data is yours. The platform has role-based access control and a log of who did what. Details are in our privacy policy.

Will AI replace my team?

No. AI clears the queue: it answers what repeats, organizes conversations and shows what the data says. People solve the problems, and you decide how far the agent goes.

Our story

The platform that grew by referral alone.

SimplesDesk was born in 2021 in São Paulo’s Zona Leste. No investors and no ads, growing one customer at a time. Every well-served customer referred the next one.

Meet the people who build with you

2021
The beginning, in São Paulo’s Zona Leste.
100%
of our customers came by referral.
5 years
Without a single complaint on Reclame Aqui.
Today
In more than 5 countries, on our own platform.

AI agents that serve customers, sell, track, follow up, build flows, set things up, handle support, build lists, analyze docs, deliver insights for you.AI agents thatserve customersselltrackfollow upbuild flowsset things uphandle supportbuild listsanalyze docsdeliver insightsfor you.

Proven method for:

Companies that trust us

SimplesDesk in numbers

Serve, automate, sell and manage.

SDSD Serve

SDSD Automate

SDSD Sell & Retain

SDSD Management

SDSD Franchise

SDSD ERP

SDSD Pay

SDSD Fiscal

Built for the way your company sells.

Retail and e-commerce

Healthcare and clinics

Education

B2B and services

All your channels, one inbox.

Integrations

Connect any system to SimplesDesk.

Webhooks

Open API

MCP

Shall we build it together?

We have the right plan for where you are now.

Start plan

Business plan

Enterprise plan

Don’t let any sale slip away after hours.

Before you ask.

The platform that grew by referral alone.

Serve your customers better with SimplesDesk

AI agents that serve customers, sell, track, follow up, build flows, set things up, handle support, build lists, analyze docs, deliver insights for you.

SD Serve

SD Automate

SD Sell & Retain

SD Management

SD Franchise

SD ERP

SD Pay

SD Fiscal