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SD Sell & Retain

Know who to talk to, and when.

The CRM brings together conversations, purchases and behavior. The RFM matrix shows who is buying, who is drifting away and who deserves attention right now.

The pain it solves: “I don’t know who to talk to, or when.”

What’s in SD Sell & Retain.

CRM with RFM matrix

Recency, frequency and monetary value for every customer, calculated automatically. You see the segment and act on it, no spreadsheet.

  • Ready-made, customizable segments
  • Contact profile with the full history
  • Portfolio per salesperson

Bulk campaigns

WhatsApp, SMS and email messages to the right audience, with approved templates and delivery and reply tracking.

  • Audiences by segment, label or funnel
  • Scheduling and send pacing
  • Unsubscribes respected

Customer journey

From the first ad to the repeat purchase: every stage recorded, so the team knows each person’s next step.

  • Contact timeline
  • Triggers on stage changes
  • Win back people who stopped buying

Every customer, a brick.

Today

  • A contact list gathering dust
  • Campaigns blasted to everyone
  • Good customers leaving without anyone noticing

With SimplesDesk

  • Live segments that update themselves
  • Campaigns for the right audience
  • Alerts on who is drifting away

Serve your customers better with SimplesDesk

Far beyond customer service: AI, CRM and data working together so your business grows more efficiently.

SimplesDesk

We’re always ready to help.

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