Skip to content

Status

Status and uptime

SimplesDesk platform availability, measured by us, and the official status of the providers it depends on.

SimplesDesk platform operating normally

Updated at 08:33 AM (Brasília time)

Our platform

Every 5 minutes we check from the outside whether the platform responds.

SimplesDesk Chat

Operational
  • ApplicationOperational
  • Processing queuesOperational
  • DatabaseOperational
Uptime · 24 h
100%
Uptime · 7 days
100%
Uptime · 30 days
100%
Uptime · 90 days
100%
Response time
101 ms

Last 90 days: 89 operational days, 1 with incidents and 0 without data.

Until 11/3/2026, based on published incidents. Since 11/4/2026, checked every 5 minutes.

Recent incidents

No incidents published in the last 90 days.

External providers

SimplesDesk does not control or manage these providers’ infrastructure. The information below comes from each provider’s official status page, and the results are the providers’ own responsibility.

Click a colored bar to see what happened that day.

Messaging channels

WhatsApp Cloud API

External provider
Operational

Last 90 days: 89 operational days, 1 with incidents and 0 without data.

1 incident in 90 daysOfficial status page

Instagram Direct

External provider
Operational

Last 90 days: 90 operational days, 0 with incidents and 0 without data.

No incidents reported in 90 daysOfficial status page

Facebook Messenger

External provider
Operational

Last 90 days: 90 operational days, 0 with incidents and 0 without data.

No incidents reported in 90 daysOfficial status page

AI models (LLMs)

Claude (Anthropic)

External provider
Operational

Last 90 days: 66 operational days, 24 with incidents and 0 without data.

29 incidents in 90 daysOfficial status page

ChatGPT (OpenAI)

External provider
Operational

Last 90 days: 12 operational days, 16 with incidents and 62 without data.

22 incidents in 90 daysHistory reported by the provider since Oct 09Official status page

Times in Brasília time. Uptime percentages are calculated only from our own checks; for providers we show the incidents they report themselves.

Serve your customers better with SimplesDesk

Far beyond customer service: AI, CRM and data working together so your business grows more efficiently.

SimplesDesk

We’re always ready to help.

Message us on WhatsApp