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Platform

SD Management

Know which channel actually brings in sales.

Tracking from the click to the sale, including the one that closes at the counter or over the phone. All in a dashboard you build your way.

The pain it solves: “I don’t know which channel actually brings in sales.”

What’s in SD Management.

Custom dashboard

Build dashboards with the widgets that matter to you: customer service, sales, campaigns and integrations.

  • Free-form drag-and-drop widgets
  • Filters by period, team and channel
  • Business-hours view

Pipeline

A sales funnel tied to the conversation. The deal moves along with the customer service.

  • Stages from your own process
  • Value and forecast per stage
  • Deals created straight from the conversation

Tracking to the offline sale

The lead’s source is recorded from the first message to the sale. The conversion goes back to the ad platforms.

  • UTMs and source on every contact
  • Offline conversions sent to the ad platforms
  • Return by channel and campaign

GA4

Your Google Analytics 4 data next to customer service and sales, on the same dashboard.

  • Site pages and traffic sources
  • Side by side with conversations and sales
  • No spreadsheet exports

Every click, a brick.

Today

  • A report put together by hand at month’s end
  • Ads with no idea whether they sold
  • Counter sales nobody attributes

With SimplesDesk

  • A dashboard that updates itself
  • Each sale tied to the campaign that brought it
  • Offline sales counted in the results

Serve your customers better with SimplesDesk

Far beyond customer service: AI, CRM and data working together so your business grows more efficiently.

SimplesDesk

We’re always ready to help.

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